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The Art of Reading People

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Impression Management

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"Excellent!" - Christopher Kim, Esq.

"This seminar can be applied instantly. " - Ronald G. Grant, Esq.

"I found this seminar interesting and more importantly, useful"


Course Summary

In this seminar, Mark and Wendy Patrick Mazzarella will teach the art of "Reading People," in order to understand people and predict their behavior anytime, anyplace. This seminar will discuss how to read anyone on a number of different levels, in order to maximize the productivity of your interaction. You will learn about the qualities that have been proven to be most important, and how to best perceive and use them in any situation, especially when dealing with juries, negotiations, judges and opposing counsel. This interactive seminar will bring alive many of the methods and techniques discussed in Mark Mazzarella’s New York Times bestselling book Reading People (Random House 1998), and Put Your Best Foot Forward (Simon & Schuster 2000), both co-authored with internationally renown jury consultant Jo-Ellan Dimitrius, whose famous clients include OJ Simpson, Scott Peterson, Rodney King, and most recently Enron.

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Home Study Course

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The Art of Reading People

Click above to purchase the audio recording of our program, "The Art of Reading People," recorded live in 2006. $295 plus CA tax and $7.50 shipping.


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Topics to be covered in this seminar include:

  • Master the techniques for perceiving subtle clues into the behavior of others
  • Recognize the power of stereotypes and how to resist their influence
  • "Read" anyone through perceiving each of their "7 colors"
  • Maximize your effectiveness in business negotiations by being able to accurately gauge the important traits of your audience

This interactive seminar gets everyone involved in the reading people analysis, often with valuable input solicited from the audience members as well as the speakers. This seminar is particularly suited for attorneys to enable them to better read potential jurors, opposing counsel, and the parties involved in settlement negotiations. Everyone will come away with a better understanding of how impressions are formed, and how to better manage their own.

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MCLE Credit

Pincus Professional Education certifies that this activity has been approved in the amount of 4.0 credit hours in CA.

Upon request, we will assist attorneys in asking for CLE credit in other states. 

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Instructors

Mark C. Mazzarella, Esq.
Partner
Mazzarella Caldarelli
Instructor Portrait

Mark Mazzarella is co-author of the New York Times bestseller, Reading People (Random House 1998), and Put Your Best Foot Forward (Simon & Schuster 2000), as well as scores of legal and lay articles. He has spoken frequently regarding impression formation and management to a wide assortment of groups throughout the United States and internationally, and has been asked to comment on the impressions made by people in the news on such programs as “Larry King Live”, “Hardball With Chris Mathews”, “The O’Reilly Factor”, “The Kathleen Crier Report”, “The Edge With Paula Zahn”, “The Abrams Report With Dan Abrams” and scores of other ABC, NBC, CBS, FOX, MSNBC, CNBC and CNN news shows. Mr. Mazzarella has been quoted in hundreds of magazines and newsletters, on topics as diverse as whether President Clinton “had sexual relations with that woman, Monica Lewinsky, to “how to conduct a job interview.”

Mr. Mazzarella has worked with politicians, business people, attorneys and witnesses throughout the United States to help them enhance the impression they make upon the public, the media, judges and juries.

Mr. Mazzarella specializes in general business litigation, with an emphasis on real estate disputes. Among the most highly regarded trial lawyers in California, he has been asked repeatedly to join the faculty of the American Bar Association’s National Trial Institute, “How to Win A Business Jury Trial,” and, over the past six years, has been invited to participate in the trial demonstration programs at The California State Bar, Litigation Section’s Annual Seminar and The Association of Business Trial Lawyers’ Annual Trial Symposium more than any other attorney in California.

Mr. Mazzarella is co-founder and senior partner of the San Diego law firm of Mazzarella Caldarelli, which was recognized in a San Diego Metropolitan Magazine poll of downtown San Diego attorneys as one of the three most admired law firms in San Diego. Prior to forming Mazzarella, Dunwoody & Caldarelli, Mr. Mazzarella was chairperson of the trial department of California’s largest real estate law firm, Allen, Matkins, Leck, Gamble & Mallory’s San Diego office, and chairperson of the trial department of the San Diego-based national law firm of Luce, Forward, Hamilton & Scripps. He received his undergraduate degree in 1975 from United States International University, Cal Western, where he graduated first in his class, and his law degree from U.C.L.A., where he was a member of the U.C.L.A. Law Review, and received the honor of giving the commencement address on behalf of the law school graduating class of 1978.

Wendy Patrick Mazzarella, Esq.
Trial Attorney
San Diego County
Instructor Portrait

Wendy Patrick Mazzarella is a Trial Attorney, named by her peers as one of the Top Ten criminal attorneys in San Diego by the San Diego Daily Transcript in both 2008 and 2007. She began her legal career as a trial attorney with the San Diego County Deputy Public Defender’s Office.  Most of her practice is trial work; she has completed approximately 140 trials including 92 criminal jury trials ranging from stalking, to torture, to first-degree murder.  In her current assignment in the Sex Crimes and Stalking Division she prosecutes cases involving vice, child molestation, and sexually violent predators.  She received her Bachelors degree in psychology from the University of California Los Angeles, and her Law Degree from California Western School of Law.  Her legal education included study in Vienna, Austria, Budapest, Hungary, and interning at a Barrister firm in London, England.  Ms. Mazzarella is admitted to practice law in California, the United States District Court in the Southern District of California, the United States Court of Appeals for the Ninth Circuit, and the United States Supreme Court.

Ms. Mazzarella is the former Chair and a current member of the San Diego County Bar Association’s Ethics Committee, one of 16 members of the California State Bar’s Standing Committee on Professional Responsibility and Conduct (COPRAC), and an accomplished public speaker on the topic of ethics both nationally and internationally.  She teaches ethics around the country on a regular basis for various legal and business organizations, and is an Institute of Criminal Investigation (ICI) certified instructor for law enforcement.   Ms. Mazzarella has been featured as a media topic area expert on the radio as well as on both local and international television.  

In a different genre of programs, Ms. Mazzarella presents motivational seminars, keynote speeches, and workshops nationwide.  She is a frequent conference opening speaker around the country on the subjects of “Reading People” and “How to Make a Great Impression,” and she also presents at business retreats and workshops on the topics of “Effective Communication with Difficult People,” “Leadership,” “Building Partnerships,” and related subjects.

Ms. Mazzarella is published on a regular basis.  She is co-author of Reading People (Random House 2008), and was a contributing author to the Encyclopedia of Race and Racism (Macmillan Reference 2007), and Hate Crimes: Causes, Controls, and Controversies (SAGE 2004).  She has her own ethics column in the San Diego Daily Transcript, a regular column in Law Enforcement Quarterly, is a columnist and editorial Board member for San Diego Lawyer, and has been published multiple times in California District Attorneys Association publications and the California State Bar Criminal Law Journal.  She has also been published in the Los Angeles Daily Journal, has contributed several MCLE ethics articles for the California Bar Journal, and has been published in The Professional Lawyer, published by the American Bar Association Center for Professional Responsibility and the Standing Committee on Professionalism.  She is a contributing ethics author for Doing Justice and The Practical Prosecutor (National College of District Attorneys national publications). 

Ms. Mazzarella sits on the Executive Committee of the California State Bar Criminal Law Section and is a Master in the Louis M. Welsh American Inn of Court.  She is a past Vice President of the SDCBA, a past Vice President and Programs Chair of the Lawyers Club of San Diego, and a past Board member of the San Diego Crime Victim’s Fund. 

Ms. Mazzarella has been recognized for her legal work as well as her work in the community.  She received the Service to the San Diego County Bar Association Award from the San Diego County Bar Association in 2005, the Friend of the Community Award from the Tom Homann Law Association in 2003, and was recognized as one of San Diego Metropolitan Magazine’s 40 under 40 honorees in 2001.

On a personal note, Ms. Mazzarella holds a purple belt in Shorin-Ryu karate, is a concert violinist with the La Jolla Symphony, and plays the electric violin professionally with a rock band, performing both locally and in Hollywood.  Regarding Ms. Mazzarella’s true passion in life, she holds a Master of Divinity degree summa cum laude from Bethel Seminary San Diego where she co-chaired the Student Senate, and was awarded the 2009 Excellence in Preaching Award and the Zondervan Biblical Languages Award. 

 

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Terms & Policies

Seminar, Webinar, Webcast Registration and Attendance Terms & Policies

Reminder: The room temperature at hotels and other seminar locations are notoriously hard to control. Please bring a sweater or jacket in case it gets cold and/or layer as if you are going to the movies so you are comfortable.

Recording policy: No audio or video recording of any program is permitted.

Seminar Cancellations: Should you be unable to attend for any reason, please inform us in writing no later than 14 days prior to the event and a credit voucher will be issued. If you prefer, a refund, less a $50 non-refundable deposit, will be issued. No refunds or credits will be given for cancellations received within 14 days of an event.

Substitutions may be made at any time.

Webinars, Tele-seminars and Webcast Cancellations: Once log-in codes and passwords are issued for a webinar, tele-seminars or webcasts, a refund is not possible. If for any reason you cannot attend the event after you have received the codes, we will automatically convert your registration to an instant streaming/instant download or CD format and provide you with the information you need to access the recording after the program concludes and the recording is available.

Return/Refund Policy for Tapes/CDs/DVDs:

Tapes, CDs and DVDs are returnable for a full refund or replacement if defective, within 90 days of purchase.

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